Support

Contact & Support

Last updated: October 27, 2026

Need help with GiftCase Studio, your account, an upgrade or a refund? We are here to help.

Email support

Email us at khoidinh101097@gmail.com. Please include the email address you used at checkout and, if you have it, your WarriorPlus order number. We reply to every message, usually within 24 to 48 hours.

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Common questions

  • Where is my login? Your account details are emailed to you after purchase from hello@groovydigi.com. Check your spam folder too, or use “Forgot password?” on the sign-in screen at giftcase.groovydigi.com.
  • How do I start? See the access page for step-by-step instructions.
  • Too many devices? Choose “Deactivate this device” on a device you no longer use, or email us and we will reset your devices.
  • Refunds: purchases are covered by a 30-day money-back guarantee. Email us within 30 days of purchase.

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