Privacy

Privacy Policy

Last updated: November 9, 2026

LabelForge is built so that what you make, and the details you put into it, never leave your device. This page explains the small amount of information we do handle to run your account.

“We” means the vendor of LabelForge, reachable at khoidinh101097@gmail.com. This policy covers the LabelForge app at labelforge.groovydigi.com and the LabelForge pages on groovydigi.com.

What stays on your device

Everything you enter into the app stays in your browser’s storage on your own device: your label projects and lists, the styles and sheet settings you choose, any logo or image you upload, your printer alignment settings, your client brands and folders (with the Agency upgrade), and the PDF, PNG, ZIP and project backup files the app makes. The app builds your files on your device and does not upload them. We cannot see, recover or restore them, and clearing your browser data deletes them.

What we receive and why

• Purchase details from WarriorPlus. When you buy, WarriorPlus sends us your name, email address, the product, the transaction ID and the order details. We use them to create your account, add the products you bought and handle refunds. We keep a log of these purchase notifications to fix problems and keep records.
• Your account. Your email address, a securely hashed version of your password (never the password itself), the products on your account and when you signed in. Password reset codes are stored only in hashed form and expire.
• Your devices. To apply the 3-device limit, the app creates a random device ID in your browser and sends it with a short browser label (for example “Chrome on Windows”) and the times it was first and last seen.
• Abuse protection. To limit repeated sign-in attempts, we store only a salted one-way hash of your IP address, never the address itself. Like any website, our hosting provider also keeps standard server logs that include IP addresses.
• Emails you send us. If you contact support, we keep the conversation so we can help you.

Payments

Payments are handled by WarriorPlus and its payment processors. We never see or store your card or bank details. Their own privacy policies apply to the checkout.

Emails we send

We send the emails needed to run your account: your account details, upgrade confirmations and password reset codes. If we ever send product news, each message will include a way to stop receiving it.

Cookies and tracking

The LabelForge app sets no cookies and includes no analytics, advertising or tracking scripts. It uses your browser’s storage to keep you signed in and to save your work. The sales pages on groovydigi.com run on WordPress, which may set its own cookies. A sales page may also play our product video from YouTube in its privacy-enhanced mode (youtube-nocookie.com); when the video loads, YouTube may store information in your browser under its own privacy policy.

Who we share information with

We do not sell or rent your information. It is processed only by the services we need to run LabelForge: WarriorPlus for the sale, and our web hosting provider, which runs our server, database and email. We may disclose information if the law requires it.

How long we keep it

We keep your account while it exists so you can keep signing in. Purchase and refund records may be kept as long as we need them for accounting and legal reasons. Devices you have not used for 90 days stop counting toward your limit.

Your choices and rights

You can change your password in the app and remove a device with “Deactivate this device”. To see, correct or delete the information we hold about you, email khoidinh101097@gmail.com from the address on your account. Deleting your account ends your access to the app.

Security

The app and our server use encrypted HTTPS connections, passwords are stored as hashes, and your sign-in is protected by a signed token. No system is perfectly secure, so please use a password you do not use anywhere else.

Children

LabelForge is sold to adults. We do not knowingly collect information from children.

Changes

If we change this policy, we will update the date at the top of this page.